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词汇 服务水准协定
释义 服务水准协定
fu wu shui zhun xie ding
ㄈㄨˊ ㄨˋ ㄕㄨㄟˇ ㄓㄨㄣˇ ㄒㄧㄝˊ ㄉㄧㄥˋ
1. [Computer] Service Level Agreement; SLA (a contract is used by vendors and customers as well as internally by IT shops and their end users)
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